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Work as Service Rep for TUI in Turkey | EU Nationals

Use your passion for travel and work by becoming a friendly Service Representative, helping to ensure guests a memorable stay.

Salary
Not specified
Location
Turkey
Accommodation
Available
Category
Hotel and Entertainment
Language
Not specified
Season
Summer and Autumn
Availability
Min. 3 months

Job description

If you have an EU passport and are willing to relocate for the duration of the summer season in Türkiye, and speak English plus ideally another European language, then keep on reading! 

A valid manual driver's license and a minimum age of 21 are required.

What you bring

  • Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. 
  • Engage with guests from around the world to identify their needs and offer tailored recommendations. 
  • Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. 
  • Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. 
  • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture. 
  • Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. 

What you do

  • A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. 
  • A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. 
  • Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience 
  • Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. 
  • Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate. 
  • Communicate clearly and effectively and able to adjust style to fit the situation. Keep interactions positive, and confident to present in front of an audience. 
  • Fully conversational in English – additional languages will be helpful. Depending on the role you need to hold a valid manuel driving license.  

What you get

  • Seasonal or permanent contracts available with optional winter work opportunities. 
  • Private Health Insurance with Allianz or Sanitas included. 
  • Accommodation with your own private bedroom and bills included. 
  • Work permits, background and/or medical checks arranged and included.  
  • Return flights, company iPad and uniform included. 
  • Comprehensive onsite start of season training with accommodation and pay included.  
  • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. 
  • Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit
  • Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. 

Ready to go?

This vacancy is filled. Fortunately, we have many more vacancies for you.

All vacancies