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Start as Guest Relations Agent at a luxury resort in Greece or Spain
Ready to elevate your hospitality career while working at a stunning beachfront luxury resort in Greece or Spain? This Guest Relations opportunity could be your next career-defining move!
- Salary
- Not specified
- Location
- Spain and Greece
- Accommodation
- Available
- Category
- Reception and Hotel
- Language
- English
- Season
- Summer
- Availability
-
Min. 4 monthsApril through October
Job description
Who we are
The Sani/Ikos Group is an innovative and fast-growing group of luxury resorts in unique beachfront locations in the Mediterranean. Under the brand names Sani Resort and Ikos Resorts, the Group develops, owns and operates over 3,450 rooms and suites spread across 12 unique resorts in Greece and Spain, all ranked amongst the best luxury resorts in the world.
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”? At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
In this role you are the first point of contact for our guests. You warmly welcome them, assist with inquiries, special requests, and complaints and provide personalized attention for VIP arrivals. You coordinate closely with other departments to ensure seamless service, follow up on guest feedback, and maintain the lobby and guest areas to meet our high standards.
The Sani/Ikos Group is an innovative and fast-growing group of luxury resorts in unique beachfront locations in the Mediterranean. Under the brand names Sani Resort and Ikos Resorts, the Group develops, owns and operates over 3,450 rooms and suites spread across 12 unique resorts in Greece and Spain, all ranked amongst the best luxury resorts in the world.
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”? At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
In this role you are the first point of contact for our guests. You warmly welcome them, assist with inquiries, special requests, and complaints and provide personalized attention for VIP arrivals. You coordinate closely with other departments to ensure seamless service, follow up on guest feedback, and maintain the lobby and guest areas to meet our high standards.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you. Don't miss this opportunity and apply today.
What you bring
- Previous experience in a relevant position preferably in a 5* resort or hotel environment
- Fluency in English
- Fluency in a second language (Russian, German, French)
- Computer Literacy and knowledge of Hospitality software (Opera, Fidelio)
- Degree/Diploma in Hospitality/Tourism
- Strong communicative, interpersonal, managerial & problem-solving skills
What you do
- Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.
- Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.
- VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.
- Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.
- Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.
- Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.
Gallery
What you get
- Becoming a member of an organization that cares about its people, the environment, and the local communities
- Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement
- Competitive remuneration package
- Accommodation & daily transportation
- Full board meals
- Departmental training
Ready to go?
Your application goes directly to the employer. The contact and selection process is handled by them.
-
Salary
- Not specified
-
Location
- Spain and Greece
-
Accommodation
- Available
-
Category
- Reception and Hotel
-
Language
- English
-
Season
- Summer
-
Availability
-
Min. 4 monthsApril through October
Your application goes directly to the employer. The contact and selection process is handled by them.